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Kore.ai
Kore.ai is an artificial intelligence and conversational cloud-based platform that helps businesses build and deploy virtual assistants and process automation solutions. It allows companies to create customized virtual assistants for various purposes such as customer service, employee support, and process automation.
Kore.ai provides a conversational AI platform for building and deploying virtual assistants and process automation solutions, catering to various industries and use cases.
Pricing
Kore.ai does not publicly disclose pricing information. Pricing is typically based on a custom quote depending on the specific requirements and scale of the implementation.
Pros
- Enables the creation of intelligent virtual assistants
- Supports multiple languages and channels (voice, text, messaging apps)
- Helps automate repetitive tasks and processes
- Provides analytics and insights for continuous improvement
- Offers pre-built industry-specific solutions
Cons
- Complexity in customizing and integrating with existing systems
- Initial setup and training can be time-consuming
- Limited control over the AI models and algorithms
- Potential privacy and security concerns with sensitive data
Use Cases
- Customer support and service (chatbots, virtual agents)
- HR and employee support (request handling, FAQs)
- IT support and helpdesk automation
- Process automation (e.g., claims processing, data entry)
- Personalized recommendations and upselling
Target Market
- Enterprises across various industries (banking, healthcare, retail, etc.)
- Customer service and support organizations
- IT and operations teams
- HR departments
Competitors
- IBM Watson Assistant
- Amazon Lex
- Google Dialogflow
- Microsoft Bot Framework
- Salesforce Einstein
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