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Haptik's Feedback Bot

Haptik.ai is an artificial intelligence company that specializes in conversational AI solutions. The blog post titled Launching Feedback Bot: Conversational AI Engine introduces their new product, Feedback Bot, which is a conversational AI engine designed to collect feedback from customers through natural language conversations.



Pricing

The blog post does not provide specific pricing or subscription information for the Feedback Bot product. Pricing details may depend on factors such as the desired features, integration requirements, and scale of deployment.




Pros

  • Automates feedback collection process
  • Provides a conversational and user-friendly experience
  • Able to understand and respond to natural language inputs
  • Can be integrated into various channels (website, app, etc.)
  • Analyzes and categorizes feedback data

Cons

  • Limited information on pricing and availability
  • Potential for misunderstandings or inaccuracies in natural language processing
  • Requires training and customization for specific use cases


Use Cases

  • Collecting customer feedback on products or services
  • Gathering insights from employees or stakeholders
  • Conducting surveys or polls in a conversational format
  • Capturing real-time feedback during customer interactions

Target Market

  • Businesses of various sizes across industries
  • Customer service and support teams
  • Marketing and product teams
  • Organizations seeking to improve customer experience


Competitors

  • Dialogflow (Google)
  • IBM Watson Assistant
  • Amazon Lex
  • Microsoft Bot Framework
  • Other conversational AI platforms

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